Roku is a popular streaming device that most of us connect to our TV nowadays. It has a wide range of robust products with easy accessibility and a variety of budgets. But like every product has its pros and cons, Roku has them too. Suppose you are enjoying Roku on your TV, and there is a ‘Low Power’ error message. Do not be perplexed. This is a common issue that many users face.
Roku has complaints about their Roku stick and player having low Power when connected to the TV. However, do not jump to a conclusion before you study more about this. We will look closely at Roku power issues and give you the solutions and easy fixes you require.
What is the go.roku.com/lowpower Roku Low Power Issue?
The power warning appearance varies depending on your Roku device and TV. However, in maximum cases, it should be one of the following:
- A power plug icon will appear along with the link go.roku.com/lowpower.
- A rectangular window and a power plug icon will appear on the screen. A message reading, “The USB Port on your TV will not power this Roku device. Please use a USB adaptor.” pops up with this link go.roku.com/lowpower.
How to fix go.roku.com/lowpower Roku Low Power Issue
As mentioned above, Roku can show a ‘low power’ warning when you power it on. This mostly occurs when you connect the device using the USB port behind your TV. The TV is not able to provide sufficient Power through this method. The primary fix to this error is to use a different power adapter. All Roku streaming players and sticks have a particular power cord or adapter. Therefore, the smart move will be to use them when you face low power issues. Learn more from the given steps.
- Verify if you are using a power adapter other than the one that came with your Roku player. Unplug Roku from the USB port on the back of your TV.
- Then plug it into the USB port on the Roku power supply adapter.
Another clever move will be to change the USB port. Sometimes, USB ports have different power characteristics. Connecting the device to a different USB port may resolve the issue.
Next, plug the adapter into any wall outlet. Use the Roku USB power adaptor to connect it to a working power outlet. The main advantage here is that when you connect to a wall outlet, the Roku device need not Power up every time you switch on your TV.
How much Power does Roku consume?
Roku devices claim only 0.6 amps of Power. Although, a standard USB port supplying 0.5 amps of Power is still efficient enough to run any Roku stick. The Roku generally uses 2 to 3.5 watts, depending on what the user uses.
Signs that your Roku device has insufficient Power
You will find various obvious signs when the Roku device shows an insufficient power problem.
- The primary and most obvious one is the “insufficient power” or “low power alert” on the TV screen.
- The Roku device may begin to blink red. A small LED is present on Roku devices. If it blinks red, understand your device is witnessing a low power issue. In normal circumstances, it is white or off altogether.
Note: If you see the LED is not blinking and is solid red, the device has overheated. You must unplug it and let it cool down.
- Alternatively, if you see the device is unstable, constantly crashing, and functioning unpredictably, the power supply is inadequate.
Low Power can make your Roku device act in uncommon ways. Fix it now by following this article; it will be good to go.
7 (more) easy fixes for Roku Low Power Issue
Try using a Different USB Port
Did you try using a different USB port? Roku low power errors may not occur due to problems within the Roku device. A low-power USB port can be a reason for this. Each port has a different power supply. Therefore, if the Roku device is connected to an insufficient power port, it will cause an issue.
Besides, the USB port can be malfunctioned and stop the required power supply in the Roku device.
So, change the USB port and resolve this low-power issue.
Power Cycle Your Roku Device
If the above method does not work, try Power cycling the device. Follow the steps below and quickly Power cycle Roku.
- On the Roku remote, press the ‘Home’ button.
- Press the Up button once. You will see the ‘Settings’ highlighted on the left sidebar.
- Then press OK to select ‘Settings’.
- Press the Up button once. Next, select ‘System’.
- Then select ‘System Restart’. Finally, press ‘Restart’.
- The Roku device will turn off for a minute. It will turn on automatically with the Roku logo bouncing back on the screen.
Clear cache data on your Roku
Many users think if the device crashes, it must be an low power issue with Roku. But the reality may be otherwise. Your Roku device is not acting up because of some insufficient power issue. It is high time you start clearing the cache.
Some of the errors you may face due to low power issues are: sound acting up, slowness or lag, apps crashing, screen becoming frozen, TV buffering, etc. Follow these steps to resolve the issue.
- Press the Home button on your remote. It will move to the main screen.
- After 2-3 seconds, enter the following combination on your remote (press the buttons non-stop, one after another). Press Home 5 times> Up 1 time> Rewind 2 times> Fast Forward 2 times.
- The device will reboot once or twice.
- Wait for a few minutes to see the Home screen. After the Home screen appears, leave it for a few seconds and start using it again.
The cache data will be cleared.
Remove, re-install, and double-check all wires and extensions.
Remove your Roku device if the issue persists even after trying the above methods. Check all your wire connections and extensions minutely. If the extension is malfunctioning, you should replace it. Then put it back into the correct plug-ins and re-install it again. This will make the device function like a new and fresh one.
Connect the Roku stick to the wall outlet
A direct wall outlet can solve all these Roku low-power issues. A wall power outlet will provide sufficient Power to the Roku device. Thus, the device will function faster and more efficiently.
Replace the Roku power adapter
Sometimes, the power adaptor may cause a problem when you are using the Roku box. Even after using an official Roku USB cable and a proper USB port, you need to check the adapter when the power issue remains.
Check for any loose connection and fix it. If there is no loose connection, the adapter is at fault, and you may need to replace the adapter. Replacing the adapter with a new one will solve the low power error and make the device function like before.
Contact Roku support service.
When you cannot determine the issue and none of the fixes is working, contact the Roku support service system. You can get in touch with them through their official website ‘https://support.roku.com/contactus’. There are various categories on the support page, among which you must select the one that suits your problem the best.
You may also get in touch via call. Main: (408) 556-9040 Customer Service: (816) 272-8106.
Roku also provides customer support through customer service emails; firstname.lastname@example.org and email@example.com.
The Roku low power issue may happen due to multiple reasons. Therefore, you must first determine the reason that is leading to the power problem. We have discussed the signs to understand an insufficient power issue and some easy fixes that will guide you to resolve this at home.
Why does my Roku have insufficient Power?
The primary reason behind this is that you have plugged it into a TV USB port with an insufficient power supply. Use a Roku power adapter and connect it directly to the wall outlet.
How much Power does Roku need?
Roku devices need only 0.6 amps of Power. However, a standard USB port provides 0.5 amps, which is enough for Roku to function properly.
Where is the low-power mode on Roku?
Roku can enter into a low-power mode after not being streamed for 20 minutes. To enable this, Press Home on Roku remote> Scroll and click on Settings> Select System> Select Power> Select Auto Power Savings> Check the box next to After 20 minutes of no interaction.
Can Roku be powered by a TV USB?
Yes, you can use TV USB to power up Roku and stream it. Connect one end of the compatible USB cable to the Roku device and the other end to the TV’s USB port. Make sure the USB port provides sufficient Power.
Hi, I’m Rahul! A software engineer by profession and a blogger by passion. I love tinkering around with all my gadgets, from televisions to polaroid cameras. There’s nothing that I haven’t opened up and tried to put back together, and after hundreds of broken products, I’ve learnt exactly how to fix the most common problems that we face with our day-to-day tech.